Operations Coordinator

Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated and skilled people?


inRiver is a highly ambitious, global company with 70% growth in the software industry. At inRiver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our strong High Five culture provides a collaborative platform supporting our globally growing organization.


We invest in your professional growth and with us you develop your skills playing a crucial part in shaping the market for Product Marketing and Product Information Management – right in the center of the global digital transformation.


About the job


inRiver product organization is looking for a strong operations coordindator. Responsibilities include, but are not limited to:


- Create and manage daily operations dashboards for cloud operations, product support, and development

- Produce weekly operations project dashboards including staffing

- Produce weekly staff assignment scheduling report for feature development, bug fixing, product support, implementation, and operations projects

- Coordinate communications with cloud operations, product, and services teams to ensure follow through on ZenDesk support tickets

- Data management

- iPMC user account management and auditing for operations and support personnel

- iPMC user account management and auditing for partner, demo, and academy environments

- Work closely with the cloud operations lead to assist with other operations activities

- Be agile and move fast

- Simplicity in everything we do

- Building trust

- Embrace responsibility

- Have fun while winning!


Requirements:


- English business level

- Excellent time management and organizational skills required

- Demonstrated ability to be proactive and take initiative to get things done

- A few years of similar roles/experience


Our core values mean everything to us.


- Be agile and move fast

- Simplicity in everything we do

- Building trust

- Embrace responsibility
- Have fun while winning



If you like what you see – you might well be our next inRivierian
We look forward to hearing from you!

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